AskReview — Privacy Policy
Effective Date: 14th October, 2025.
Last Updated: 14th October, 2025.
At AskReview, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, in compliance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
1. Information We Collect
We collect the following types of data when you use AskReview:
a. Account Information
Name, email address, password (hashed), and business name.
b. Customer Data (End-User Information)
Names, emails, and feedback submitted through your review forms, QR codes, or shared links.
c. Technical and Usage Data
IP address, browser type, device information, operating system, and usage analytics (via cookies and tracking tools).
2. How We Use Your Information
We use the data we collect to:
- Provide, operate, and maintain AskReview's services.
- Manage and secure user accounts.
- Send important updates, notifications, or transactional emails.
- Generate insights and analytics to help you monitor reviews and engagement.
- Improve our platform's performance and user experience.
- Comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Data
We do not sell or rent your data to third parties.
We may share data only with:
- Service Providers (e.g., hosting, analytics, email delivery, and payment processors) who help us operate AskReview.
- Legal Authorities when required by law, court order, or to protect our legal rights.
All service providers are bound by confidentiality and data protection agreements.
4. Cookies and Tracking Technologies
AskReview uses cookies and similar technologies to:
- Keep you signed in securely.
- Remember your preferences.
- Analyze traffic and performance.
You can manage or disable cookies through your browser settings, but some features may not function properly without them.
5. Data Security
We use industry-standard safeguards, including encryption (HTTPS/TLS), secure data storage, and limited access controls to protect your data.
While we strive to maintain top security standards, no online system is entirely risk-free.
6. Your Rights
Depending on your location, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or outdated information.
- Delete your data or request account deletion.
- Withdraw consent for certain uses (e.g., marketing emails).
- Lodge a complaint with a data protection authority if you believe your rights have been violated.
You can exercise these rights by contacting us at askreview0@gmail.com.
7. Data Retention
We retain personal data only as long as necessary to provide our services or comply with legal obligations.
Inactive accounts and associated data may be deleted after 12 months of inactivity.
8. Third-Party Links
AskReview may contain links to third-party websites or integrations. We are not responsible for the privacy practices or content of external sites.
9. Children's Privacy
AskReview is not intended for use by children under 13 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us for prompt deletion.
10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: