AskReview — Terms of Service

1. Eligibility

To use AskReview, you must:

• Be at least 13 years old.
• If you are under the age of majority in your country, have the consent of a parent or legal guardian.
• Have the legal capacity to enter into a binding agreement.

2. Our Services

AskReview provides digital tools and features that allow businesses to:

• Request customer reviews via email, links, or QR codes.
• Collect, manage, and display testimonials.
• Embed reviews on their websites through customizable widgets.
• Monitor analytics and engagement related to their review campaigns.

We may update or enhance our features from time to time without prior notice.

3. Account Responsibilities

When creating an AskReview account, you agree to:

• Provide accurate, complete, and up-to-date information.
• Keep your login credentials secure and confidential.
• Be responsible for all activities under your account.
• Notify us immediately of any unauthorized use or security breach.

You may not use AskReview to impersonate another person, misrepresent your identity, or use the Service for unlawful or fraudulent purposes.

4. Payments and Billing

• Certain features of AskReview are available through paid subscription plans.
• Payments are processed securely through Stripe or other trusted third-party providers.
• Subscriptions renew automatically at the start of each billing cycle unless canceled before renewal.
• You may cancel your plan anytime; access continues until the end of the paid period.
• We generally do not issue refunds for partial usage or mid-cycle cancellations.
• We reserve the right to modify pricing, introduce new plans, or change payment processors with prior notice.

5. User Data and Content

You retain full ownership of all data, reviews, and content you submit to AskReview ("User Content").

By using the Service, you grant us a limited, non-exclusive, worldwide license to host, store, process, and display your User Content only as necessary to provide and improve the Service.

We do not claim ownership over your data, and we will handle it in accordance with our Privacy Policy.

6. Prohibited Use

You agree not to use AskReview to:

• Send spam, deceptive, or unsolicited messages.
• Collect or store personal data without proper consent.
• Upload or transmit malware, viruses, or harmful code.
• Reverse engineer, copy, or attempt to exploit the Service.
• Interfere with or degrade the performance of AskReview for others.

Violation of these rules may result in immediate suspension or termination of your account.

7. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, if:

• You violate these Terms or applicable laws.
• Your activity threatens the integrity or security of the platform.

Upon termination:

• Your access to the Service will end.
• Data associated with your account may be deleted according to our Privacy Policy.

8. Limitation of Liability

AskReview is provided "as is" and "as available."
We do not guarantee uninterrupted, error-free, or completely secure service.

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages (including loss of revenue, data, or business opportunities) arising from your use of AskReview.
• Our total liability to you will not exceed the amount paid (if any) in the past 12 months for the Service.

9. Modifications to These Terms

We may update or modify these Terms at any time to reflect product changes, legal requirements, or business updates.

When changes occur, we will revise the "Last Updated" date. Continued use of AskReview after the update constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed under the laws of the United Kingdom, without regard to conflict of law principles.

Any disputes will be subject to the exclusive jurisdiction of the courts located in the United Kingdom.

11. Contact Us

For questions or concerns regarding these Terms, please contact us at: